Last verified: 8 October 2026 against the official NBPDCL website (nbpdcl.co.in): the Contact Us page and the Phone Directory.
Looking for a local office or section number? See our full list of Muzaffarpur bijli office contact numbers by division, section and substation.
In this article, we are going to give you the complaint number of Muzaffarpur Electricity board. However, before telling you the complaint number, let me first tell you, currently, there is no such board as Muzaffarpur Electricity board. The name of the company regulating electricity in Muzaffarpur is the NBPDCL i.e., North Bihar Power Distribution Corporation Limited. NBPDCL takes charge of regulating Muzaffarpur electricity from ESEL utilities back in 2018.
Those of you who don’t know, NBPDCL is a PSU i.e., Public sector undertaking controlled by the Government of Bihar. It was formed on November 1, 2012, and is the co-successor of the Bihar State Electricity Board. Beside NBPDCL, SBPDCL is also a co-successor of the Bihar State Electricity board, and it was also formed on November 1, 2012.
Now, NBPDCL is controlling Muzaffarpur Electricity; hence you can call NBPDCL as Muzaffarpur Electricity Board. However, other than Muzaffarpur, NBPDCL regulates electricity in a total of 21 districts in Bihar. These districts are West Champaran, East Champaran, Sitamarhi, Sheohar, Muzaffarpur, Vaishali, Saran, Siwan, Gopalganj, Madhubani, Darbhanga, Samastipur, Begusarai, Khagaria, Saharsa, Supaul, Madhepura, Araria, Katihar, Purnia and Kishanganj.
In Muzaffarpur, some people call NBPDCL as the Muzaffarpur Electricity board, and in this article, I am revealing the contact info. and complaint number of Muzaffarpur Electricity board. Hence, without further ado, here is the complaint number.
Muzaffarpur Electricity Complaint Number
The official NBPDCL website lists a toll-free consumer helpline for bill and power complaints:
Toll-free helpline (NBPDCL): 1912 or 1800-202-2813
If your issue is not solved, NBPDCL also lists these channels on its website: an online complaint registration link, the Suvidha app, and the Departmental Grievance Redressal Cell (phone 0612-2504745, email [email protected]). Keep your consumer number ready when you complain.
Note: earlier versions of this page listed two mobile numbers (7666008833 and 7033355555) as complaint numbers. We could not confirm them on the official NBPDCL website, so we removed them. Please use only the official numbers above and in the tables below.
Muzaffarpur Electricity Fuse Call Center Contact Details
| Place of Posting | Mobile No. | Phone No. | Designation |
|---|---|---|---|
| Divisional Control Room, Muzaffarpur (U-1) | 9264456432 | 0621-2210001 | Muzaffarpur (U-1) |
| Divisional Control Room, Muzaffarpur (U-2) | 9264456401 | 0621-2210001 | Muzaffarpur (U-2) |
| Divisional Control Room, Muzaffarpur (E) | 06212-273142 | Muzaffarpur (E) | |
| Divisional Control Room, Muzaffarpur (W) | 9264456400 | Muzaffarpur (W) |
Sub-Station Wise Contact Number
| Substation Area | Substation Operator (SBO) No. | JE Contact No. |
|---|---|---|
| Maripur | 9262398760 | 9262398719 |
| Nayatola | 9262398761 | 9262398720 |
| Miscot | 9262398755 | 9262398725 |
| Chandwara | 9262398754 | 9262398726 |
| MIT | 9262398752 | 9262398728 |
| Sikandarpur | 9262398753 | 9262398723 |
| Bela | 9262398759 | 9262398732 |
| Bhikhanpura | 9262398758 | 9262398730 |
| Khabra | 9262398756 | 9262398731 (listed under JEE Ramdayalu) |
| Bhagwanpur | 9262398757 | 9262398729 |
| SKMCH | 9262398746 | 9262398733 |
| Bochhan | 9262398749 | 9262398735 |
| Aghoria Bazaar | 9262398721 |
Frequently Asked Questions
The official toll-free helpline of NBPDCL, which supplies electricity in Muzaffarpur, is 1912 or 1800-202-2813.
North Bihar Power Distribution Company Limited (NBPDCL) supplies electricity in Muzaffarpur. It took over from ESEL Utilities in 2018.
NBPDCL lists an online complaint registration link and the Suvidha app on its website. You can also contact its Departmental Grievance Redressal Cell on 0612-2504745 or at [email protected].
From the NBPDCL phone directory: Muzaffarpur (U-1) 9264456432 and 0621-2210001; (U-2) 9264456401 and 0621-2210001; (E) 06212-273142; (W) 9264456400.
Sources: NBPDCL Phone Directory and NBPDCL Contact Us, checked 8 October 2026. Numbers can change, so confirm on the official site before relying on them.
Mujhe 3 phase Cunection chahiye lekin online karne k baad bhi paresan kar rahe hai aur agent k dwara lene ko bol rahe hai aur agent 35 se 40 thaouand mang rahe hai
I have got a 3 phase connection with consumer no.11830016945
Now I wish only single phase
Please arrange to do the needful.
Connection is situated at Rajju San Lane,Ramna Muzaffarpur
Contact no.9955899223
Sir as you can see I have approved your comment and it is now visible on this post.
Also sir I want to let you know that we are just an online blog writing about Muzaffarpur and Bihar.
Now, In this post, I have mentioned the complaint number of all the NBPDCL officials, if a consumer face any electricity specific problem.
Hence, I suggest you to check the complaint number of your area from the above post and contact the concerning authority and explain the problem.
This is all I can do for you.
It’s been pleasure to have you here on my written post.
Ping me again if you have any unresolved query.
Cheers,
Sanjay
पिछला बिल हम कैसे निकाल सकते हैं। जैसे कि हम अपना अप्रैल २०२० का बिल निकालना चाहते हैं।
Sorry for wrong behaviour but what I also do, I want number of kanti fetters there is big issue of electricity in day all day they cut line almost 2_3 hour in one time please maintain this
Hi Himanshu,
Have you tried this number 7666008833
Do let me know what they say?
Wrong information. True number of Miscot section Junior Engineer is 9262398725
Hi Rupesh,
As you said, I have updated the number.
Thanks to inform us.
Can we know how you know the same number?
Thanks,
Team Muzcorner
The condition of Electricity in Bihar is very bad.
Yes Sahil, you said it right, the condition of electricity in Bihar is bad. Specially in the Summer.
Mujhe bijile ka canecation chahiye 3 phace
Mujhe connection lena hai apne dukan k liye mujhe batao ki m kya krru
Sir Maine online complaint Kiya Muzaffarpur Division ko legal notice submit Kiya but Abhi Tak koi solution Nahi Ho Raha Hai pls act.
Bill गलत आ रहा है मीटर खराब है
Jab koi call pickup hi nahi karna hai to kisliye number de rakhe ho band kigiye ye dhakosla
There are three-phase connections in my village but we frequently lose one connection.
Hi Govind,
Please tell us about your village name (more specifically the complete address), so that if the concerning authority might check-up this post then can resolve your problem.
Sir mera mitar kharab h ya nahi pata nahi yk vikash name ka h jo riding dekhata h har mahine 300 aata h es mahine 1345 aaya h
Government ya jo koi bhi google pr mobile number dalte h sab galat hota h ya band hota h
Dear sir/madam,
I md motiur rahman beg to say you that i had received excess bill by you. I would like to inform you that the last bill before this excess bill was received on 18th July 2022 of about 355 rupees, which was about to expire on 2nd August but before the expiry of the given date of about the payment of 355 rupees i got another bill on 29th July of about 13713 rupees. So, kindly requesting you to please try to send our appropriate bill according to our consumption after rechecking. Thank you 11120003653
Sir, morning me electricity power cut hone karan Pani time se nahi aa pata hai, jiske karan hamsab colony Wale ko water problem face krna parta hai subah me sabse jyada isiliye jo Pani ane ka samay hai us samay electricity na kata jaye please….Bharat vaigan colony, ward No – 6, Brahamputra, Muzaffarpur
Mera Electric bil Jada hai
31000 due bata raha hai Ghar me koe rahta nahi hai but mujhe bil payment karna hai
New Electric miter lagana hai
Kaise hoga koe batao
Mera Naam Mukesh Kumar hai maine Aaj 2 February ko Humne naya connection ke liye apply kiya tha jo abhi tak mera connection nahin kiya gaya hai aur online kiye the Mera 10 dastavej verify Sab ho gaya hai lekin yahan se Jay Sahab Mera connection Aage Nahin Badha rahe hain aur connection badhane ke liye Hamare se ₹2000 charge Mang rahe hain Hamara pata hai district araria fitter kursakata forbesganj hai mera mobile number hai 70 80 4236 17
11 baj ke 45 mint se Bijli Mistry chandwara me call Kiya but baat kar ke Mistry off kar Diya moble light theek nhi kiya 1fuse ura hua tha Malighat area ka 12 baj ke 30 mint par chandwara area ka Mistry mobile off kar liya
My Rs 5000 prepaid recharge exhaust in just 5 days. What should I do?
Hi Pankaj, Once you do the Smart Prepaid Meter Recharge Online, I suggest you to keep track of your consumption pattern through Bihar Sugam Smart Meter App.
Why electricity is not supply at zeromile muzaffarpur ramu thakur lane
Chanwara fitter complain karne ke baad v light theek nhi karwa raha poche 30 mint se call resevd nhi kar raha hai