For electricity problems in Muzaffarpur, call the NBPDCL toll-free helpline 1912 or 1800-202-2813. For a local power cut or fuse problem, you can also call your divisional control room (numbers below). This page lists the official NBPDCL contact numbers for Muzaffarpur offices, organised by division, so you can find the right one quickly.

Last verified: 8 October 2026 against the official NBPDCL Phone Directory and Contact Us pages of NBPDCL. Numbers can change, so confirm on the official website if a call does not connect.

Toll-Free Helpline and Grievance Contacts

ServiceNumber / Email
NBPDCL toll-free helpline (bills and power complaints)1912 or 1800-202-2813
Departmental Grievance Redressal Cell0612-2504745, [email protected]
Circle office, Muzaffarpur (ESE)7763815359

Muzaffarpur Divisional Control Room Numbers

These control rooms (also called fuse call centres) are the quickest local contacts for power cuts and fuse problems.

Control roomMobile / Phone
Muzaffarpur (U-1)9264456432 / 0621-2210001
Muzaffarpur (U-2)9264456401 / 0621-2210001
Muzaffarpur (East)06212-273142
Muzaffarpur (West)9264456400

Muzaffarpur Urban-I Division

Covers sections including Maripur, Nayatola, Aghoriya Bazar, Saraiyaganj, Sikanderpur, Kalyani, Miscot, Chandwara and MIT.

OfficeMobile
Executive Engineer (Electrical), ESD Muzaffarpur (Urban-I)9262398701
Revenue Officer9262398705
AEE (Project)7763818705
Manager (IT)7368800257
AEE, ESSD Kalyani9262398712
AEE, ESSD Ramdayalu Nagar9262398714
AEE, ESSD SKMCH9262398715
AEE, ESSD Maripur9262398710
AEE, ESSD Saraiyaganj9262398711
AEE, ESSD MIT9262398713
JEE, Section Maripur9262398719
JEE, Section Nayatola9262398720
JEE, Section Aghoriya Bazar9262398721
JEE, Section Saraiyaganj-I9262398722
JEE, Section Sikanderpur9262398723
JEE, Section Kalyani9262398724
JEE, Section Miscot9262398725
JEE, Section Chandwara9262398726
JEE, Section Saraiyaganj-II9262398727
JEE, Section MIT9262398728

Muzaffarpur Urban-II Division

Covers sections including Bhagwanpur, Bhikhanpura, Ramdayalu, Bela, SKMCH, Bairiya, Bochha, Jhapha, Aurai, Rampur and Matihani.

OfficeMobile
Executive Engineer (Electrical), ESD Muzaffarpur (Urban-II)9262398702
AEE Revenue9262398707
AEE, ESSD Ramdayalu Nagar9262398714
AEE, ESSD SKMCH9262398715
JEE, Section Bhagwanpur9262398729
JEE, Section Bhikhanpura9262398730
JEE, Section Ramdayalu9262398731
JEE, Section Bela9262398732
JEE, Section SKMCH9262398733
JEE, Section Bairiya9262398734
JEE, Section Bochha9262398735
JEE, Section Jhapha9264440861
JEE, Section Aurai7763814804
JEE, Section Rampur6287642498
JEE, Section Matihani9262398745

Muzaffarpur East Division

Covers sections including Minapur, Katra, Gaiyghat, Dholi, Mushari, Sakra and Bariyarpur.

OfficeMobile
Executive Engineer (Electrical), ESD Muzaffarpur (East)7763815305
Revenue Officer7070995616
AEE, ESSD Muzaffarpur-East9262398716
AEE, ESSD Dholi7763815180
AEE, ESSD Sakra9262398717
JEE, Section Minapur9262398736
JEE, Section Katra9262398737
JEE, Section Gaiyghat9262398738
JEE, Section Dholi7763814766
JEE, Section Mushari9262398739
JEE, Section Sakra7763814767
JEE, Section Bariyarpur9262398740

Muzaffarpur West Division

Covers sections including Turki, Kanti, Marwan, Damodarpur, Paroo, Saraiya, Jaitpur, Motipur and Sahebganj.

OfficeMobile
Executive Engineer (Electrical), ESD Muzaffarpur (West)9262398703
Revenue Officer9262398709
AEE, ESSD Muzaffarpur-West9262398718
AEE, ESSD Saraiya7763815183
AEE, ESSD Motipur7763815182
JEE, Section Turki9262398744
JEE, Section Kanti9262398743
JEE, Section Marwan9262398742
JEE, Section Damodarpur9262398741
JEE, Section Paroo7763814773
JEE, Section Saraiya7763814772
JEE, Section Jaitpur7763817696
JEE, Section Motipur7763814774
JEE, Section Sahebganj7070995619

Substation (33/11 kV) Operator Numbers

Switch Board Operators (SBO) at 33/11 kV power substations, as listed in the NBPDCL directory.

SubstationSBO mobile
S.K.M.C.H9262398746
Katra9262398748
Bochha9262398749
M.I.T.9262398752
Sikanderpur9262398753
Chandwara9262398754
Miscot9262398755
Khabra9262398756
Bhagwanpur9262398757
Bhikhanpura9262398758
Bela9262398759
Maripur9262398760
Nayatola9262398761
Kurhani9262398762
Marwan9262398763
Kanti9262398764

How to Complain About Electricity in Muzaffarpur

  1. Keep your consumer number ready (it is on your electricity bill).
  2. Call the toll-free helpline 1912 or 1800-202-2813, or your divisional control room above.
  3. You can also use the online complaint options on the NBPDCL website or the Suvidha Bihar app.
  4. If the problem is not solved, write to the Departmental Grievance Redressal Cell at [email protected] or call 0612-2504745.

Related guides: Muzaffarpur Electricity Complaint Number, how to download your NBPDCL bill receipt and the Suvidha app self-billing guide.

Frequently Asked Questions

What is the bijli (electricity) complaint number in Muzaffarpur?

The NBPDCL toll-free helpline is 1912 or 1800-202-2813. For local power cuts or fuse problems you can also call the divisional control rooms listed on this page.

What is the Muzaffarpur bijli office contact number?

NBPDCL lists several offices for Muzaffarpur: a circle office, four divisions (Urban-I, Urban-II, East and West) and section offices. The numbers for each are listed on this page, taken from the NBPDCL Phone Directory.

What are the Muzaffarpur electricity control room numbers?

From the NBPDCL directory: Muzaffarpur (U-1) 9264456432 and 0621-2210001; (U-2) 9264456401 and 0621-2210001; (East) 06212-273142; (West) 9264456400.

Who supplies electricity in Muzaffarpur?

North Bihar Power Distribution Company Limited (NBPDCL) supplies electricity in Muzaffarpur.

Where do I escalate if my electricity complaint is not solved?

NBPDCL lists a Departmental Grievance Redressal Cell: phone 0612-2504745, email [email protected].

Sources: NBPDCL Phone Directory and NBPDCL Contact Us, checked 8 October 2026. This page republishes official office contact numbers for convenience; it is not run by NBPDCL.

A native to Muzaffarpur, writting productive things about Bihar from past 8 years.

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